What our customers say 

Over the many years that we have been providing high quality Estate Agent services, we have received lots of great reviews from our many happy customers. 
Here are just a few of our latest reviews: 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Excellent service by Russell and team. Very prompt reply on every stages of the purchase process. Highly recommended. 
January 2025 
We are thankful to R B Walters estate agents, especially Russell who was always available for guidance and any queries that we had! We fully recommend him for any property related services! 
Mr. M - Google Review - January 2025 
Exceedingly good communication throughout the purchasing process. Russell and Lisa were very helpful. Would recommend. 
Mr and Mrs K - Google Review - January 2025 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
What can I say, Russell, Beth and Lisa were fantastic throughout our purchase with them, nothing was too much trouble and when it came to having to chase a few things they were on it and kept us updated constantly which we appreciated. They really did do a great job with helping when we needed it. We would highly recommend them to people in the future. 
 
Thanks again for helping us find our forever home and the lovely goodies on completion day.  
Normally I wouldn't write a review of the estate agent who sold us the property but in this case I had to make an exception. 
 
Russell & his team provided the most amazing customer service and responses I have ever had from someone in the estate agency industry. His knowledge of the property we were buying was second to none and anything he didn't know he quickly got back to us. 
 
He gave us an amazing confidence to move forward, in what can be an unnerving time. 
Mr. and Mrs. N - Google Review - December 2024 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Very professional, caring estate agent, unlike a lot of others. 
Mr. and Mrs. L - Google Review - October 2024 
Russell and the team did an amazing job selling my late parents' house. They were friendly and approachable yet very professional at all times and communication was excellent. 
 
They kept me informed of progress and delays at all times and I can highly recommend their services. Excellent job, thank you. 
Ms. A - Google Review - October 2024 
R B Walters estate agents handled my mother's purchase of a flat in Gloucester and our experience was very positive. 
 
Communication was good and Russell was always very helpful, even though there were a number of complications along the way. 
Google Review - September 2024 
We would like to thank Russell and his team for their help in buying our beautiful new home! Lisa was extremely professional and friendly wen showing us around the house and Russell was responsive to our queries providing us with all the help we needed.  
 
He and Bethany warmly greeted us on completion day with some lovely moving-in gift which were a nice touch amidst the chaos of unpacking! We would recommend these guys to anyone buying or selling. A fantastic agent! 
Jade and Ryan - Google Review - August 2024 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Excellent 5-Star service! Thank you Russell and Beth. Although it took longer than anticipated due to circumstances beyond our and your control, you kept us informed all the time, which was much valued, and even helped with the volume of paperwork! Would have no hesitation in recommending you to others - and have already done so! 
Google Review - September 2024 
The staff and R B Walters were excellent during our dealings with them. Lisa was very friendly and knowledgeable when we had viewings, and Russell was great at keeping us informed as our purchase progressed. I would recommend them to anyone looking for an estate agent in the Gloucester area. Thanks to the team. 
Google Review - September 2024 
Excellent from start to finish - communication and professionalism is top-notch and I would highly recommend to anyone! Thanks. 
Google Review - September 2024 
Excellent; simply the best. Don't both with any other estate agents. They are not a patch on R B Walters. Wouldn't use anyone else. 
Google Review - August 2024 
Russell, Beth, and Lisa have been absolutely fantastic throughout my sale. They communicated with me every step of the way, so I never had to worry. I wouldn't use anyone else going forward and would recommend them highly. Thank you so much, R B Walters! 
Google Review - August 2024 
Russell, Beth, and the team did a fantastic job of selling my father's house. There were no problems, and any quests that were asked were answered straight away. 10/10. Sold the house very quickly so 5 stars given! 
Google Review - August 2024 
We bought our house through Russell and Beth, who were excellent throughout the process. A WhatsApp group was set up to make communication easy and convenient for when we could reply, which was so helpful. They kept us informed as the purchase progressed (more than our own estate agents that we had paid to sell ours!). They met us at the property on completion and even had a gift bag for us which was a lovely touch! We will definitely be using R B Walters for any future sale. 
 
Mr J - August 2024 (Google Review) 
Highly recommend R B Walters. Kept us involved and up to date all the way through our recent purchase. Nothing was ever to much to ask of them. Fantastic team! 
 
Miss H - August 2024 
Great experience selling our house with RB Walters. Russell was really enthusiastic about our property on our first meeting and had so many ideas about how to get the best sale for us, which certainly worked! Communication was very easy and timely throughout the process and Russell and Beth were always responsive and in tune with our preferences, tailoring the experience to us. It felt like we were their only clients - easy to forget they must have been juggling so many other sellers and purchasers as everything had the personal touch. Nothing was ever too much trouble. Thank you for everything and getting us over the finish line! 
 
Mrs B - August 2024 (Google Review) 
Really helpful and kept in contact the whole way, and brought us some lovely gifts on our move in day. 10/10. 
 
Miss R - August 2024 (Google Review) 
To Beth and Russell Walters 
 
We just wanted to say a big thank you for the excellent service we received from you both. We found the house of our dreams listed with you and from the outset you were so good to deal with, you gave 5 star treatment with your friendly, helpful, professional service, nothing was too much trouble for you and your communication was second to none, we were so impressed by the way you supported us all throughout the process. We are thrilled to now be in our new home and were very touched by the personal touches we received from you both. We would recommend you every time. 
 
Thank you so much 
 
These guys were great to deal with during our purchase! They kept us updated every step of the way and answered all our questions ASAP! They even gave us a goody bag on completion day! 
 
Mr D - May 2024 (Facebook Review) 
 
Russell, Beth, and the team were nothing short of outstanding at every point of the sale process. They were there night and day to answer and questions and provide updates. Even going as far as to help chase down solicitors which as anyone who has bought or sold a home knows is the most tedious part of the process. I cannot recommend these guys enough if you're looking to buy or sell in the Gloucester area. 
 
We used R B Walters estate agents and would highly recommend them, we had a lot of complications with the purchase of our new home (no one's fault) but Russell was brilliant, kept us informed, and was great. We are very grateful to Russell for all his help. 
 
We chose R B Walters to market our property after meeting Russell & Beth and listening to how they run their business. The photos and description of the property were accuracy and we soon had viewings. We were kept informed as things progressed, to the eventual exchange of the contract. Highly recommend this dedicated couple. Thank you both. 
 
A huge thank you to Russell, Beth and Lisa who helped make our house move stress free. The house details were professional and the photos taken by Beth were excellent. We were kept updated all through our sale and purchase and if we had any questions they were quickly answered. Thank you all for all your help during what could have been a very stressful time. We would highly recommend R B Walters to anyone wishing to sell or purchase through them. 
 
Can't even begin to fault the team at R B Walters. Professional, approachable, available and willing to work with you. Exactly what you want from an estate agent. Photos were professional also. Would highly recommend if you're looking to sell and you're worried about the service you'll receive selling. 
 
Mr W - March 2024 (Google Review) 
 
I met Russell when viewing a property to purcahse. Knew then that he knew his stuff so was the best decision to get him involved in my sale. Russell and the team when above and beyond making the whole process stress free. Definitely recommend to anyone selling. 
 
Mrs N - March 2024 
 
It is our first house and they both made it feel very simple, and couldn't help us enough. They were always contactable and were always happy to answer any questions we had. It was a very smooth process and very helpful people! 
 
Mrs B - March 2024 
 
You can read even more of our older reviews in our review archive: