What our customers say
Over the many years that we have been providing high quality Estate Agent services, we have received lots of great reviews from our many happy customers.
Here are just a few of our latest reviews:
We have just moved into our new home with help of Russell, Beth and Lisa.
Would highly recommend for their professionalism, communication and support throughout.
Mrs T - Google Review - October 2025
Highly recommend R B Walters estate agents.
I first went on with an agent next to my house in Longford and they were awful. Disheartened, I had heard about R B Walters and decided to give them a chance.
What can I say.... Amazing! Sold my house in a short time, it was a tricky sale to say the least but Russell managed to keep it together and took the stress off me. I never thought the day would come where I would actually move but R B Walters made it so much easier than I thought it would be.
5 stars from me. Thank you Russell, Beth and Lisa
Mrs M - Facebook Review - Sepember 2025
Excellent service.
Did more than expected.
Thank you.
Mr P - Google Review - Sepember 2025
Selling our late parents bungalow was daunting and upsetting. R B Walters made the process easy.
We were kept updated immediately at every stage right from the initial viewings up to completion day. Russell, Beth and Lisa were informative and we felt genuinely looked after. We were delighted with the outcome. We would not hesitate to recommend if you are looking to sell or buy
Mrs B - Google Review - September 2025
We can't thank Russell enough for assisting in our recent purchase.
He was absolutely fantastic from start to finish, supporting us every step of the way and going above and beyond to push our deal through.
Despite multiple obstacles along the way, Russell kept us reassured and fully updated, making the whole process so much easier.
MrJ - Google Review - September 2025
Would like to thank Russell and Beth for the professional service and help we received on finding our new property.
Would highly recommend them for anyone buying or selling property.
Mrs W - Google Review - September 2025
Had such a great experience from start to finish!
Lisa did our initial viewing and she was so helpful and knowledgable, Russell then dealt with us for the rest of our journey right up to move in, we had constant contact from him and couldn't fault the team at all!
The move in gifts were an added bonus and were such a lovely touch for myself partner and daughter!
Thank you so much to everyone at R B Walters!
Miss M - Google Review - August 2025
We have just bought a property through R B Walters and couldn't fault the process from start to finish.
When viewing the property both times they were friendly, informative and we were not rushed. Communication was spot on and updates were prompt through a group WhatsApp which we found very useful!
The fact that they meet you at the door to give you the keys takes the stress away especially when we had to drop our previous homes keys of, and they don't rush off, they stay to make sure you get in okay have a chat and then gifted a lovely hamper.
Would highly recommend and would use ourselves if we were ever to move again
Mr P - Google Review - August 2025
R B Walters Estate Agents have been the best estate agents that I have ever come across.
My move was a challenging one with lots of delays. None of these were anything to do with them but they continued to act on my behalf throughout and provide support through what has been a stressful experience.
I would highly recommend R B Walters as an estate agent and they certainly prove that there are some Estate Agents who care and do their best.
Miss A - Google Review - July 2025
My experience of R B Walters as a buyer was incredibly positive. l haven't experienced any estate agent being as helpful as Russell and his team.
There were several issues with solicitors throughout the process but Russell was very quick and on hand to resolve these where possible and communication was clear, consistent and reassuring.
I wouldn't hesitate to buy or sell with them again and highly recommend. I am really grateful to Russell and the team for making a stressful process feel a lot more manageable that it could have been.
Miss A - Google Review - July 2025
We would like to say thank you to the team at R B Walters for their hard work and assistance from start to finish with our first home purchase! We would highly recommend them especially if you are a first time buyer such as ourselves, the team have a wealth of experience which allowed us to make the right decisions in our purchase.
Thank you very much to Lisa who did the house viewings for us on a Saturday! Lisa was incredibly knowledgeable about the property and the area. She was warm and friendly which made us feel right at ease during the viewing specially as we were really keen on the property.
Finally, a big thank you to Russell and Beth who made a not so straightforward purchase feel like a breeze! They provided excellent advice and were always quick to respond to any concerns or queries we had. They were available to chat through queries over the phone at any time or day and provided invaluable insight which was incredibly handy!
Mr and Mrs O - July 2025
Russell made the moving process so much easier. Russell is highly professional and has excellent knowledge.
We were struggling to have offers accepted on houses and Russell supported us on having an offer accepted on a house we loved! Russell even supported us with advice when we were struggling with the selling process of our flat under another estate agent. I would definitely recommend Russell and his team. Russell is very approachable and contactable out of hours.
Excellent customer service. Thank you so much.
Miss M - Google Review - June 2025
We bought our first house through R B Walters Estate Agents and they have been absolutely faultless.
From our initial viewing all the way through to completion, everything has been perfect. Beth and Russell are both really friendly and were quick to answer any queries we've had throughout the process. Everything was carried out in a professional, organised and structured manner.
I'd highly recommend R B Walters to everyone buying/selling a house. Thanks so much to you all!
Mr L - Google Review - June 2025
Beth and Russell are honestly the best!
They are so clear and great with communication.
As first-time buyers we couldn’t have asked for better estate agents.
We will 100% recommend them to anyone and will revisit them if we ever sell our house!!
Thank you both for being so welcoming, efficient and altogether amazing!
Absolute pleasure to deal with.
We bought our house from them and from the start of the process to the end, Russell and the team were extremely helpful, friendly and went above and beyond to help complete the purchase of the house.
They were always very responsive with communication and no question or query was ever too much.
We would 100% recommend using R B Walters for selling/buying a house and we look forward to using their services again in the future.
Google Review - May 2025
I cannot recommend R B Walters enough.
We knew when we were putting our house up for sale as we were relocating to Devon from Gloucester that we wanted Russell to be a part of it, just from previous experience of his brilliant customer service. We were very right to do so. From day one he was prompt friendly and knowledgeable and helped us every step of the way. Beth made our house photos look fantastic and was also extremely friendly and approachable with any queries we had.
Please don't hesitate to use them, you will get 10/10 service, fast replies, knowledge and all round friendly organised experience. Thank you all again so much for everything you did for us.
Google Review - May 2025
From first meeting Russell after a very disappointing year, we immediately felt we had put ourselves in very capable hands.
Communication throughout the sale of our home was second to none.
Russell, Beth and Lisa were knowledgeable, courteous and friendly with every interaction. We truly believe they care about the people selling or buying properties and want to know their stories behind the sale/purchase.
There is no hesitation in recommending this team. Thank you!
Mr. and Mrs. C - Google Review - May 2025
Russell, Beth and the team made the process of buying our beautiful new house as smooth as possible.
They were in contact with us regularly, keeping us in the loop and making it as stress-free as possible!
Very professional and friendly. I would 100% recommend!
Google Review - April 2025
I can't thank R B Walters enough for their incredible support during the sale of my parents' house. They truly went above and beyond at every stage - professional, proactive, and genuinely caring. What made them stand out even more was how they stepped in to help with the purchase of their new home, even though that wasn't their responsibility. The estate agents handling the purchase were less than helpful, and R B Walters took it upon themselves to chase things up, offer guidance, and keep the process moving.
Their communication has been excellent throughout — I always felt informed, reassured, and like someone was actually on my side. If you're looking for an estate agent who doesn't just tick boxes but actually cares and takes action, I highly recommend RB Walters. They've been a lifeline, and huge thank you to Russell, Beth, and Lisa for everything they've done for me and my parents...
April 2025 - Google Review
We chose Russell to sell our property, and we don't regret it one bit!
Russell and the team were always honest, reliable and helpful. No question was ever too much and we would get a response very quickly. We didn't have an easy ride with our buying/selling process due to circumstances out of our control, but we achieved our goal thanks to R B Walters!
Russell and the team did everything they could to ensure we reached our deadline. We will recommend R B Walters to everyone - and we will most definitely choose them in future!
Thank you again - Russell, Beth, and Lisa
April 2025 - Facebook Review
We couldn't recommend R B Walters Estate Agents highly enough!
Russell and Beth guided us through a challenging home sale, handling a series of unexpected hurdles along the way. Despite the difficulties (none of which were caused by R B Walters), they managed everything so quickly and effectively, always making us feel like a priority.
The personal service Russell and Beth provide is truly unmatched. If you're thinking about selling with R B Walters, just do it!
March 2025 - Google Review
I cannot recommend R B Walters highly enough! From start to finish, they made the selling process seamless and stress-free. Their expertise in the local market was evident from day one. They provided spot-on pricing advice and delivered results.
What truly set R B Walters apart was their dedication and responsiveness. They were always available to answer questions, even outside of typical hours.
Thanks to Russell and the teams hard work, my property sold in just few weeks and the entire process felt transparent and well-managed. If you're looking for an agent who genuinely cares, communicates brilliantly, and gets results, look no further. I'll be recommending them to everyone I know!
March 2025 - Google Review
We have used R B Walters Estate Agents twice now. We bought our house through them, then sold a few years later. Lisa was amazing with our viewings, always on time, friendly and knowledgeable.
We loved the idea of a WhatsApp group, it meant we could get in contact with Russell/Beth quickly. We always had a swift reply. Thank you all for working so hard.
March 2025 - Google Review
Recently sold our house through R B Walters Estate Agents and found them really supportive throughout. Even through several issues and setbacks we found them extremely helpful and patient.
Highly recommend.
March 2025 - Google Review
Had a great experience working with Russell and the team! 100% recommend and will be using when we sell in the future.
February 2025
Russell and his team were brilliant all the way through on selling a property recently. We were kept up to date every step of the way and it felt completely stress free, no chasing agents and no promises of calls back that don't happen.
Would highly recommend anyone to use them, Russell, Beth and Lisa were all brilliant. Lovely to deal with such a small team of people too, more on a personal level. Thank you all for your help.
Februry 2025
Excellent service by Russell and team. Very prompt reply on every stages of the purchase process. Highly recommended.
January 2025
We are thankful to R B Walters estate agents, especially Russell who was always available for guidance and any queries that we had! We fully recommend him for any property related services!
Mr. M - Google Review - January 2025
Exceedingly good communication throughout the purchasing process. Russell and Lisa were very helpful. Would recommend.
Mr and Mrs K - Google Review - January 2025
What can I say, Russell, Beth and Lisa were fantastic throughout our purchase with them, nothing was too much trouble and when it came to having to chase a few things they were on it and kept us updated constantly which we appreciated. They really did do a great job with helping when we needed it. We would highly recommend them to people in the future.
Thanks again for helping us find our forever home and the lovely goodies on completion day.
You can read even more of our older reviews in our review archive: