What our customers say 

Over the many years that we have been providing high quality Estate Agent services, we have received lots of great reviews from our many happy customers. 
Here are just a few of the most recent ones... 
To Beth and Russell Walters 
We just wanted to say a big thank you for the excellent service we received from you both. We found the house of our dreams listed with you and from the outset you were so good to deal with, you gave 5 star treatment with your friendly, helpful, professional service, nothing was too much trouble for you and your communication was second to none, we were so impressed by the way you supported us all throughout the process. We are thrilled to now be in our new home and were very touched by the personal touches we received from you both. We would recommend you every time. 
Thank you so much 
Russell, Beth, and the team were nothing short of outstanding at every point of the sale process. They were there night and day to answer and questions and provide updates. Even going as far as to help chase down solicitors which as anyone who has bought or sold a home knows is the most tedious part of the process. I cannot recommend these guys enough if you're looking to buy or sell in the Gloucester area. 
We used R B Walters estate agents and would highly recommend them, we had a lot of complications with the purchase of our new home (no one's fault) but Russell was brilliant, kept us informed, and was great. We are very grateful to Russell for all his help. 
We chose R B Walters to market our property after meeting Russell & Beth and listening to how they run their business. The photos and description of the property were accuracy and we soon had viewings. We were kept informed as things progressed, to the eventual exchange of the contract. Highly recommend this dedicated couple. Thank you both. 
A huge thank you to Russell, Beth and Lisa who helped make our house move stress free. The house details were professional and the photos taken by Beth were excellent. We were kept updated all through our sale and purchase and if we had any questions they were quickly answered. Thank you all for all your help during what could have been a very stressful time. We would highly recommend R B Walters to anyone wishing to sell or purchase through them. 
Can't even begin to fault the team at R B Walters. Professional, approachable, available and willing to work with you. Exactly what you want from an estate agent. Photos were professional also. Would highly recommend if you're looking to sell and you're worried about the service you'll receive selling. 
Mr W - March 2024 (Google Review) 
I met Russell when viewing a property to purcahse. Knew then that he knew his stuff so was the best decision to get him involved in my sale. Russell and the team when above and beyond making the whole process stress free. Definitely recommend to anyone selling. 
Mrs N - March 2024 
It is our first house and they both made it feel very simple, and couldn't help us enough. They were always contactable and were always happy to answer any questions we had. It was a very smooth process and very helpful people! 
Mrs B - March 2024 
I can't praise Russell too highly. He was brilliant throughout the whole process of selling my father's house. It took a long time to get the house on the market due to complex probate issues, but once it did, Russell lined up lots of viewings and I soon had offers. The sale progressed quickly from there. All through the long waiting time, Russell kept in touch. He found me people to look after the garden and to clear the house, he kept checking in with my solicitor. Nothing was too much trouble. Fantastic service. Highly recommended. 
Mrs H - January 2024 
Russell and Beth were excellent all through the process of selling our bungalow and the purchase of our current home. We were kept informed on a regular basis, and they were always very helpful when we had a problem with the people we were buying from. We would recommend them to anyone who wishes to have a trouble-free house move, and have already given R B Walters name to friends who are looking to move next year. 
Mr and Mrs A - December 2023 
If you are looking to sell your home, look no further than R B Walters. Professional, friendly, and some of the best communication going, this is the team to help guide you through the roller coaster of emotions and experiences that comes with selling your home. Russel and Beth always went above and beyond to help us through what has been a very difficult time in the housing market, and my family and I are ever grateful for them helping us realise our dreams of a bigger family home. I cannot recommend these guys highly enough, thanks so much! 
Mr and Mrs Y - December 2023 
Always available. Kept in contact with our solicitors. As promised, updated us on a weekly basis. 
Mr and Mrs M - December 2023 
Russell, Beth, and Lisa have made selling my property very straightforward. They have communicated with me every step of the way and kept me totally updated as the transaction progressed. My house went on the market and the sale was completed 8 weeks and 1 day later. What more could I ask for? 
Mrs K - December 2023 
Support and communication from Russell and Beth was excellent. Thank you guys! 
Mr O - November 2023 
A great experience from start to finish, a fast and efficient service, highly recommended! 
Mr and Mrs H - August 2023 
If you are looking for professional service at the highest level and at the same time a great friendly atmosphere, you will not find anyone better than Beth and Russell. They are really trustworthy people who always advise honestly and professionally.  
They are always on time with a smile on their face waiting for viewing and representing their clients. I will definitely choose them again for the next sale. They are the best Estate Agents that I know. 
Mr and Mrs S - August 2023 
Russell, Beth from the start of the process to the very end, went above and beyond to market and sell my home. I have never experienced such a professional, friendly and helpful estate agents.  
My home was sold quickly for the asking price with no issues along the way. I would highly recommend RB Walters Estate Agents and would definitely use them in the future for other properties I own. I would have given them 10 stars if able! 
Ms C - August 2023 
Great to deal with. Attention to detail, and above and beyond customer service. 
Mrs S - August 2023 
Absolutely excellent! 
Friendly company with great communication and feedback throughout the sale. 
Exceeded expectations. Thank you! 
Mr J - August 2023 
Russell and Beth have been fantastic with the selling of my house and onward purchase.  
Their communication is excellent, which makes such a difference during this process. 
So helpful from start to finish. Highly recommend! 
Miss C - August 2023 
I really cannot recommend Beth and Russell enough, from beginning to end they’ve been hugely supportive and have always been available by email/phone/text- really going above and beyond for us and making our sale as pain free as possible. 
Moving house is always stressful but they were happy to help wherever they could, recommend people in the industry to use and to answer any questions we had.  
They have a very personal touch that you don’t always get with bigger estate agents. 
I would wholeheartedly recommend them to anyone looking to move house. 
If I could give them 6 out of 5 stars, I would! Thanks both! 
Miss S - July 2023 
Honestly never had such an amazing experience with estate agents! 
I cannot thank Beth and Russell enough for their support through the sale of my property. They didn’t just come around and value my house, they gave amazing advice on how it could look more appealing without the cost of a big project. The communication was so frequent, I will miss speaking to Beth about her new friend, my pup Ronnie! 
I trusted them 100% with everything and the sale went smoothly even though there were a couple of bumps in the road considering my circumstances. We went from chain to no chain, and the communication between us and the buyers was in line so everyone knew what was going on which I found gave me less stress knowing everyone was on the same page. 
Honestly, would never use another estate agents again due to the amazing communication, tailored and personal approach and just all around lovely people who definitely have a passion for property and their clients. Thank you guys!! 
Miss L - July 2023 
Russell and Beth helped us purchase our family home. From the initial viewing to moving in, they updated us regularly and were more than happy to help with any questions we had. It was a pleasure dealing with them and would definitely recommend to anyone looking to sell and/or move! 
Miss E - August 2023 
Very professional and helpful. Always kept updated on progress of sale from start to finish. 
Mr B - July 2023 
We had a great experience with R B Walters Estate Agents when buying our first home. Russell replied to all emails/questions we had immediately, and helped us throughout the whole buying process. We would highly recommend them to anyone. 
Miss M - July 2023 
I cannot rave about these guys enough! So professional, yet always happy to have a laugh. Russell and Beth made the whole house buying experience so easy and exciting for us as first time buyers, and nothing was ever too much to ask. We will definitely be using R B Walters to buy and sell in the future, and recommend you do as well! 
Mr H and Miss W - June 2023 
The warmest kindest team I have met and worked with, always available and ready to help, thank you for accommodating and being understanding. Keep up the great work and building a great legacy. 
Miss N - June 2023 
Can't thank Russell enough for his professionalism, resourcefulness and always being on the end of the phone when needed (which happened alot - the bat-phone was rarely quiet!).  
Excellent service and support throughout my house purchase, often dealing with extremely frustrating and challenging solicitor issues.  
Wouldn't hesitate to use R B Walters Estate Agents for any future sales or purchases - highly recommend anyone to do the same. 
Mr K - March 2023 
These guys are the bomb! Cannot recommend enough. As first time buyers they made the whole experience as stress free and enjoyable as possible. They always had our best interest and where always happy to help. Beth and Russell’s communication was unmatched and we will definitely be using them again and recommending them to anyone we can. x 
Miss W - June 2023 
A truly professional estate agent! Both Russell and Beth from our initial meeting filled us with confidence about helping us sell our house. Once a buyer was found they didn’t stop, they made sure the sale was a smooth one by liaising with solicitors and keeping us informed on every stage. 
I can honestly say the sale process with them has been the smoothest and least stressful we have ever had. I would highly recommend R B Walters estate agents. 
Mr S - May 2023 
Brilliant from start to finish! 
Mr B - May 2023 
Had a really positive experience with Russell and Beth when I purchased a house through R B Walters Estate Agents during what should have been a really stressful time. 
They were so informative and kept me up-to-date with information all through the process from start to finish. I had even more contact with them than my solicitor!  
Questions were always answered promptly, no matter what time of day it was. Thank you both for making the process run so smoothly. 
Ms B - April 2023 
Over the years I have bought and sold 17 properties, and in all that time I have never had such an efficient Estate Agent as R B Walters Estate Agents. 
I first viewed a property with Beth which wasn’t right for me but they knew from that viewing exactly what I wanted. When Russell called me with something else that wasn’t even on the market, I was delighted to get the opportunity to view it and agreed to buy it. 
Beth and Russell are friendly, knowledgeable and passionate about what they do which is to provide an exceptional level of care and attention throughout the process of buying your home. I will 100% use them if I ever need to move, although having found my dream home that is unlikely, but would recommend anybody thinking of selling to contact them and have a chat. You will more than pleased you did 
Mrs B - July 2023 
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